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manut88 Legal terms for your account

manut88 sets out how Legal terms apply to account access, DANA and QRIS records, and requests made through our support route.

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CONTACT PATHS

Legal help for account and wallet questions

Our Legal support path is designed for questions that need a written record, such as account access, identity checks, payment references or a request to correct personal details. Start from the support contact shown after login and include your account identifier, the relevant date and any receipt reference. We can then match the request to the correct policy route without asking you to send a password or security code.

Team online

Account contact

Use the signed-in contact route for Legal questions about your account name, phone verification, access status or a request to correct stored details.

Wallet receipt

For DANA, OVO, GoPay or QRIS records, attach the transaction reference and date so our team can trace the payment entry without requesting private wallet credentials.

Access concern

If a Legal restriction appears during login, tell us the device path and message shown. We will explain the applicable route where local law permits.

DATA HANDLING

How we apply Legal controls

We apply our Legal policy through practical account controls rather than unclear notices. Phone verification connects the account to a reachable contact, while payment references help us investigate wallet status without exposing…

Personal details

We use account details supplied during the phone verification step to identify the account holder and route Legal requests. Check your details before continuing from the mobile login page.

Payment references

A DANA, OVO, GoPay or QRIS receipt can help us match a transaction to your account. Send the reference only; never send a wallet PIN or one-time code.

Cookies

Cookies can keep your selected session and security settings available between pages. Our Legal wording explains their purpose and how you can adjust browser choices.

Account security

Keep your phone and login details private, and sign out on shared devices. We do not ask for your password or wallet security code through a support request.

Record retention

We retain account and payment records for the period described in the Legal notice, then handle deletion or limitation requests according to the applicable policy and local law.

Policy changes

To request a correction, access copy or policy clarification, contact us through the signed-in support path with the account identifier and the exact change you are seeking.

Answers about manut88 Legal policy

These Legal answers cover the questions we expect you to ask before opening an account: eligibility, personal data, cookies, payment references, access restrictions and policy requests. If your situation is not listed, use the account contact route and include enough detail for us to locate the relevant record.

Legal access depends on local law. We provide account access only where local law permits, and the applicable terms may vary by location, account status and the checks completed before access.

Yes. Send a written request through the signed-in support path with your account identifier. We will explain the available data route and any verification needed before releasing account records.

We use transaction references to match DANA or QRIS activity with your account record. Do not send wallet PINs or security codes; our Legal process focuses on the receipt reference and date.

You can request a correction through the account contact route. Include the field that needs changing and the reason, then complete any identity check required under the Legal policy.

Cookies can preserve session and security settings between pages. The Legal notice explains the categories used and the browser choices available to you when you access the account.

Access may be restricted when a phone check, account detail or local eligibility condition needs attention. Contact us with the message shown, because access depends on local law and account status.

Use the signed-in support route and state whether you need a correction, access request, deletion question or policy clarification. Add your account identifier so we can direct the request correctly.

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